This Privacy Policy explains how tmtcash collects, uses, stores, and protects the personal information of players in the Philippines. By registering an account or using any part of our platform, you agree to the practices described here. We are committed to handling your data responsibly and in compliance with applicable Philippine data protection laws. If you have questions about how your information is managed, please visit our FAQ page before proceeding.
When you register and use the tmtcash platform, we collect personal information that is necessary to operate your account and comply with regulatory requirements. This includes your full name, date of birth, mobile number, email address, and government-issued identification details for identity verification. We also collect transactional data such as deposit and withdrawal records, betting history, and session activity logs. Device information — including your IP address, browser type, and mobile device identifiers — may be collected automatically when you access the platform. All information collected is used solely for the purposes described in this Privacy Policy.
Your personal data is used to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by Philippine gaming regulations. We use your contact details to send account notifications, security alerts, and service updates relevant to your activity on the platform. Transactional and session data helps us detect suspicious activity, prevent fraud, and maintain the integrity of the platform for all Filipino players. We may use aggregated, anonymised data for internal analytics to improve platform performance and user experience. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without your knowledge.
tmtcash does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. We may share your data with trusted payment processors — such as GCash and Maya — solely to facilitate your transactionsin a secure and compliant manner. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines when required by law or court order. Any third-party service providers we engage are contractually obligated to handle your data with the same level of care and confidentiality that we apply internally. We do not transfer your personal data outside the Philippines without ensuring adequate data protection safeguards are in place. If a business transfer or merger occurs, your data may be transferred as part of that transaction, and you will be notified in advance.
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, and sensitive account information is stored in protected environments with restricted access. Our security team monitors the platform continuously to detect and respond to potential threats in real time. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by Philippine law and our internal compliance obligations.
As a Filipino player, you have the right to access, correct, and request deletion of your personal information held by tmtcash, in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173). You may request a copy of the personal data we hold about you at any time by contacting our support team through the platform. If you believe any information we hold is inaccurate or incomplete, you have the right to request a correction without undue delay. You also have the right to object to certain types of data processing and to withdraw your consent where processing is based on consent. To exercise any of these rights, please visit our FAQ page for guidance or reach out to our support team directly.
tmtcash uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse platform usage patterns. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as login and account management. Analytics cookies help us understand how Filipino players navigate the platform so we can make meaningful improvements to the user experience. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine regulations. When we make material changes, we will notify registered players via email or through a prominent notice on the platform before the changes take effect. The effective date at the top of this page will always reflect the most recent version of the policy. We encourage you to review this page periodically to stay informed about how we protect your personal information. Continued use of the tmtcash platform after any changes constitutes your acceptance of the updated Privacy Policy.
If you have any concerns about how tmtcash handles your personal information, our support team is available around the clock to assist Filipino players. You can also find answers to common privacy and account questions in our FAQ section. We are committed to transparency and to giving you full control over your data.